Shipping & returns

Shipping and Delivery

Free shipping on merchandise over $50 to the lower 48 states. Before tax and shipping. The lowest-cost available shipping option is free; other services retain their full price. Excludes Alaska, Hawaii, territories, and military addresses.

Products are made to order by Printful. Delivery availability, prices, and estimates are calculated for your items and destination before payment. International orders may incur customs or import charges.

All delivery estimates are non-binding. Risk of loss and title for items pass to you upon delivery of the items to the shipping carrier. We are not liable for shipping delays outside our reasonable control.

Final Sale Policy

All sales are final. We do not accept returns, refunds, or exchanges for buyer's remorse, incorrect size selection, or change of mind once an order has been placed.

Damages and Issues

Please inspect your order immediately upon reception. If an item arrives defective, damaged, or if you received the wrong item, contact us within 7 days of delivery at shop@bascik.dev so we can evaluate the issue and arrange a replacement or refund.

European Union & United Kingdom Customers

Notwithstanding the above policy, if merchandise is being shipped to a consumer in the European Union or the United Kingdom, you have the right under local consumer law to cancel or return your order within 14 days of receipt, for any reason and without justification.

To be eligible for a return under the 14-day cooling-off period, the item must be unworn, unused, in its original condition, and in its original packaging. You will also need the receipt or proof of purchase. Return shipping costs for EU/UK cooling-off returns are the responsibility of the customer.

To initiate an EU/UK return or report a damaged item, contact us at shop@bascik.dev. Items sent back to us without prior authorization will not be accepted. Approved returns must be shipped to the physical address provided in the return approval confirmation email you receive.

Refunds

Once we receive and inspect your authorized return, we will notify you of the status. If approved, the refund will be processed back to your original payment method within 10 business days. Please note that banks or credit card companies may require additional time to post the credit to your account.